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The only option

I've just sent my reply to their email with the broker details.

On 2013-08-07 09:56, Phil BookingTeam wrote:
> We have also suppressed the domain The source
> for this address would seem to be Marketing Webs who supply business
> addresses and are DMA members.
> -----------------------------------------------------------
> This Partial Email Address Search yielded 1 Result:
> ID: 24191397
> Email:
> Unsub Key: LVVAL6243V0L07Y21DCM
> Source List: Marketing Webs
> The address details we have on file are as follows:-
> Marketing Webs Group
> 3rd Floor
> Regency House
> Westminster Place
> York Business Park
> York
> YO26 6RW
> Summary:
> Marketing Webs are a 'Member of the DMA' and the UK's leading data
> supplier who can give you access to the most accurate data in the UK
> from recognised providers, but at a fraction of the price due to our
> massive volumes from clients such as Asda and Toshiba to name just a
> few. hence why we can price match and beat any quote by 5%.
> Case Studies:
> Asda
> "Great service and excellent data at affordable prices. I can't ask
> for more than that! Many thanks."
> Multiple B2B Data Requirements/Email Marketing
> --------------------------------------------------------------------------------------

Hello Phil.

Do you have contact details for Marketing Webs?
The only reference I can find to them online are from someone else you have given their name to, and this page:

They are also not listed as a member of the DMA

> We do not accept your request for payment. As I stated earlier, we do
> not pay compensation in such cases, it is a quick and easy matter to
> unsubscribe. I apologise once again for any inconvenience caused we
> get our lists from reputable suppliers who supposedly supply only
> incorporated businesses. I don't know what a dictionary attack is, but
> these email addresses are usually obtained through surveys or
> subscriptions or club memberships.

A dictionary attach [sic, oops] is repeated attempts on a single email server/domain, cycling through possible email addresses until it finds one that is valid.
While some of your data may be "usually obtained" from surveys, or subscriptions, this is NOT the case for the address you've been using as it is not an address that has ever been used.

You'll find that some of the servers you use have been found to be running dictionary attacks and sending spam from your domains.
You may want to talk to your system administrators about this.

As I said before, your company has breached provision 22, paragraph (2) with no valid exception as per provision 22, paragraph (3).
As such, I am entitled to claim damages as per provision 30, paragraph (1).

I'm sorry this could not be settled easily.

Deanna Earley

The owner clearly needed some education about what his own company is doing.

There is not much I can say about the rest, but I guess I'll be reading up on small claims court this weekend!